Privacy and Cookies Policy
Last updated: 28/10/2026
General information
This Privacy and Cookies Policy applies to all personal data that you, as a user (understood as any natural person who accesses the website), provide to TLG COMMERCE LIMITED when you access https://www.bridging.center, hereinafter the “Website,” and to the professional data of companies and their representatives that Bridging processes.
The purpose of this Privacy and Cookies Policy is to inform you about how we process your personal data, as well as to explain the rights you have under the General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”), the Personal Data (Privacy) Ordinance of Hong Kong and other applicable data protection regulations.
Who is responsible?
The data controller of the personal data collected through the Website is TLG COMMERCE LIMITED, with Hong Kong Business Registration Number 53526063, with registered office at Room 1-2, 17/F, Bonham Strand Trade Centre, 135 Bonham Strand, Sheung Wan, Hong Kong. Contact e-mail: hello@bridging.center.
What do we ask your data for?
| Purpose | Description | Data |
|---|---|---|
| Contact with the user | Attend to inquiries made through the contact forms, complaints, or other customer service channels. | Name and/or surnames, company, e-mail, role, country, message. |
| Newsletter | Send you our weekly newsletter with news about agencies and software, after you confirm your subscription (double opt-in). Every issue includes a link to unsubscribe with one click. | E-mail, language, date and text of the consent. |
| Agency owners | Send you the result of the exit-readiness test and contact you about selling your agency, when you ask for it. | Name, company, e-mail, answers to the test. |
| Users of the platform | Give access to the platform to the people we invite or who register, and keep it secure. | Name, e-mail, role, organisation, sign-in and security data. |
| Business directory | Keep a directory of digital agencies, integrators and software vendors so that companies can find partners. It includes professional data of company representatives (such as founders and directors) obtained from public sources: the company's own website, public business registries and professional profiles. | Name, job title, company, professional profile URL and, only when published by the company, professional e-mail. Never personal phone numbers or identity documents. |
What is our legal basis for data processing?
Our legal basis for processing personal data is as follows:
- Consent: if you have given your express consent at the time of entering the personal data by checking the corresponding box (contact forms, newsletter, agency sale test).
- Performance of a contract: if there is a contractual relationship between you and TLG COMMERCE LIMITED, or if the processing of personal data is necessary for the development of the commercial relationship (users of the platform).
- Compliance with a legal obligation: in those cases where TLG COMMERCE LIMITED has a legal obligation applicable to us as data controllers.
- Legitimate interest: in those cases where there is a legitimate interest of our own or of third parties related to the operation of the Website or the provision of services to the user, provided that the interests and fundamental rights of the users do not prevail over the legitimate interest. This is the basis of the business directory (business-to-business information about companies and their representatives in their professional capacity). You can object to it at any time and we will stop processing your data.
How long will we keep your data?
The personal data we collect through the Website will be processed and kept for the time necessary to carry out the purpose for which it was collected.
More specifically, those data we collect for the development and execution of a contract with you will be kept as long as the contractual relationship remains in force, but those personal data we collect based on legitimate interest or with your consent will only be kept for the time necessary to fulfill that purpose, or until you object or withdraw your consent (for example, by unsubscribing from the newsletter).
Once the strictly necessary period for the execution of the purposes described above has elapsed, we will keep the personal data for an additional period, which will be until all actions that could arise from our liability derived from each of the processing activities have expired.
Where are your data and who processes them for us?
The data of the Website and the platform are stored in data centres in the European Union. We use the following service providers, who process the data only on our behalf and under our instructions: Supabase (database and authentication, hosted in the European Union), Vercel (hosting of the Website, European region) and Resend (sending of e-mails, Ireland).
TLG COMMERCE LIMITED is established in Hong Kong. In cases where we need to make transfers to third parties with headquarters or servers outside the European Union or the European Economic Area (Iceland, Norway or Liechtenstein), including to TLG COMMERCE LIMITED in Hong Kong, and that country does not offer a level of personal data protection equivalent to that of the European Union, we will transfer your personal data always respecting the adequate guarantees and maintaining security standards, in accordance with applicable regulations.
When these transfers are made from the EU/EEA to a third country for which the European Commission has not issued an Adequacy Decision, or we do not have Binding Corporate Rules, we will comply with the provisions established by the European Commission for these cases to provide you with adequate guarantees, and whenever appropriate, we will subscribe to the Standard Contractual Clauses and even implement additional protective measures when necessary. When the provider adheres to the EU–US Data Privacy Framework, transfers to the United States are based on the corresponding adequacy decision.
If you want more information about the transfer of personal data we carry out to countries outside the EU/EEA, you can contact us via the following e-mail: hello@bridging.center
What are your rights?
You can exercise the following rights at any time and free of charge:
- Access: to know what data we keep and what we do with it.
- Rectification: to inform us of any inaccurate data.
- Deletion: to have your personal data deleted, as far as possible.
- Objection: to stop us from processing your personal data for any of the purposes mentioned above, provided there is no legal obligation preventing it. If you object to appearing in the business directory, we will remove your personal data and will not add them again.
- Portability: to have your personal data transferred to a third party, as far as possible.
- Restriction: to suspend your data when you contest its accuracy, or want us to keep it to exercise some action.
- Not to be subject to decisions based solely on automated processing of your data.
You can exercise any of these rights free of charge by writing to hello@bridging.center, indicating the right you want to exercise. You can unsubscribe from the newsletter at any time with the link included in every issue.
If we do not properly respect these rights as the controller, you can file a complaint with the data protection supervisory authority of your country of residence (in Spain, the Agencia Española de Protección de Datos (AEPD), C/Jorge Juan, 6, 28001 Madrid, www.aepd.es) or, in Hong Kong, with the Office of the Privacy Commissioner for Personal Data (www.pcpd.org.hk).
Confidentiality and security measures
TLG COMMERCE LIMITED, as the data controller, commits to respecting the confidentiality of users’ personal data and to using it according to the purposes for which it was collected.
We have adopted all appropriate technical and organizational security measures according to the nature of the data being processed and as required by data protection regulations.
Cookie Policy and tracking technologies
Before we begin, what is a cookie? What types of cookies exist?
A cookie is a small text file that websites install on the computer or mobile device of users who visit them. Cookies are generally used to make web pages work or work more efficiently, as well as to collect information about their use.
Cookies can be classified as follows:
- According to the entity managing them: first-party or third-party.
- According to the duration of activity: session or persistent.
- According to their purpose: technical, preference/personalization, analytics, or marketing.
Other tracking technologies
In addition to Cookies, websites may use other technologies that work similarly, such as Local Storage / Session Storage (storing information directly in the browser), tracking scripts, tracking pixels and web beacons (hereinafter, collectively “Cookies”).
The Website does not use analytics or advertising Cookies, tracking pixels or web beacons, and does not load third-party tracking scripts. It only uses the technical and preference Cookies listed below.
What is the legal basis for our use of Cookies?
Technical or strictly necessary Cookies enable the basic functioning of the website and facilitate access to the services we offer, such as signing in. Their use is justified by the relationship established when you decide to visit our website and use its functionalities, so they do not require consent.
Preference Cookies (language and light or dark theme) are only stored when you choose a language or a theme yourself, to remember that choice.
Who is responsible for the use of Cookies on www.bridging.center?
All the Cookies of the Website are installed directly from our own domain, and TLG COMMERCE LIMITED is responsible for them.
What Cookies do we use?
| Name | Function | Owner | Domain | Duration |
|---|---|---|---|---|
| sb-access-token | Strictly necessary: keeps the session of signed-in users | TLG COMMERCE LIMITED | www.bridging.center | Up to 8 hours |
| sb-refresh-token | Strictly necessary: renews the session of signed-in users | TLG COMMERCE LIMITED | www.bridging.center | 30 days |
| lang | Preference: language chosen by the user | TLG COMMERCE LIMITED | www.bridging.center | 1 year |
| theme (Local Storage) | Preference: light or dark theme chosen by the user | TLG COMMERCE LIMITED | www.bridging.center | Until deleted |
How can you manage or modify your consent regarding Cookies?
Since the Website only uses technical Cookies and the preference Cookies you set yourself, there is nothing to accept. If we ever add analytics or marketing Cookies, we will ask for your consent first and you will be able to change it at any time.
How can you delete Cookies?
You can control and delete Cookies directly from your browser settings. You can do this in the most common browsers by following their instructions: Google Chrome, Microsoft Edge, Mozilla Firefox, Opera and Apple Safari. To find information related to other browsers, you can visit the corresponding browser’s website.
Changes to the Privacy and Cookies Policy
This Privacy and Cookies Policy was last updated on 28/10/2026. TLG COMMERCE LIMITED reserves the right to update and modify certain aspects of it to adapt to legislative and jurisprudential developments, so we recommend that you review it periodically.